Understanding importance of change
With excerpts from Change in a Successful Organization: Avoid Complacency by Making a Case for Continuous Improvement Copyright © 2020 by IT Revolution

What are few of the questions which leaders in organization should be able to answer even if there is no crisis situation?
How do you create awareness and bias-to-action to overcome organizational inertia to initiate change?
How do you transfer awareness and action across all levels of the organization, from the C-suite to the frozen middle and down to the everyday practitioner?
How do you transform the organizational mindset and culture to one that ultimately rejects complacency itself?
What are two dimensions of change?
Motivation: It is about people understanding that change is actually needed. It is often driven by external conditions
Ability: It is all about existence of process and technology and skill
What are four distinct categorization for change in Organization?

What are forces of change?
Customer needs are changing rapidly
Technical landscape is changing
Response to crisis
Outpacing the competition
Economics
What are few of the challenges in major organizational change?

What are few of the notable change stories?
Disney World Story: Transformed parks with MagicBands in 2014.
Nokia Story: Motivation to use Agile was there but they were using metrics which did not align with desired business outcomes.
Kodak Story: Invented Digital Camera in 1975 but were prisoner of their own success. Fuji took the lead.
Ref: Change in a Successful Organization: Avoid Complacency by Making a Case for Continuous Improvement Copyright © 2020 by IT Revolution